Add description, images, menus and links to your mega menu
A column with no settings can be used as a spacer
Link to your collections, sales and even external links
Add up to five columns
Add description, images, menus and links to your mega menu
A column with no settings can be used as a spacer
Link to your collections, sales and even external links
Add up to five columns
Add description, images, menus and links to your mega menu
A column with no settings can be used as a spacer
Link to your collections, sales and even external links
Add up to five columns
Add description, images, menus and links to your mega menu
A column with no settings can be used as a spacer
Link to your collections, sales and even external links
Add up to five columns
We offer a 100% Money-Back Guarantee under the conditions outlined below.
To ensure your complete satisfaction, we've implemented a simple and effective return policy.
If you've received your item but you're not satisfied with it—no problem. You may return it within 14 days of receipt, provided the item is in original condition (unused, clean, complete, undamaged, untampered, and returned in its original packaging).
If the item does not meet these conditions, the refund may be partially or fully refused, depending on the loss in product value.
Important: Products exchanged once are not eligible for return.
Once your return is received and inspected at our warehouse, we will issue a refund or provide a discount code within 4–10 business days.
Note: Return shipping costs are your responsibility. Original shipping fees are non-refundable.
The returned product must be complete, clean, and in its original box. Any missing or damaged parts will be invoiced.
You must ship the return within 14 days after receiving the return instructions. Delays beyond this period may result in penalties or refusal of the return.
Please contact us within 3 days of receiving your package at contact@remmotorcycle.com.
Occasionally, items can be mishandled during shipping. However, many issues can be resolved without needing to return the item.
Our technicians will assess the situation and offer a solution. Often, a simple adjustment or tip can resolve the issue.
Important: Do not open or disassemble the item unless instructed by one of our technicians. Doing so may void your right to a refund or exchange.
We prioritize finding quick, effective, and environmentally friendly solutions. If no resolution is found, we will replace the item.
Only our qualified technicians can determine whether a product is defective or not. Their evaluation will determine if a return or replacement is authorized.
Please note: All second-hand or refurbished products are sold as is.
They are not eligible for return, refund, or exchange. By purchasing these items, you accept the condition as described in the product listing.
The customer is responsible for tracking the shipment using the tracking number provided at dispatch.
If there is an issue, you must first contact the shipping carrier and open a claim. Then, reach out to us at contact@remmotorcycle.com with the following details:
We will assist you once the claim has been validated by the shipping company.
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